The method and price of shipping will be indicated in the checkout page. We are glad to offer a free worldwide shipping on orders over $199.
Once an order has been placed, it will be shipped to the shipping address provided by the customer.
Customer purchase protection for all cards and Paypal transactions.
All orders are expected to be sent within 3 days after purchase. Orders can be sent as fast as 24hrs. Notice, if payment not made in full, it could take longer to get your orders sent.
All orders will be sent from our Main Store in Dubai. (except for orders in UK sent from our store in Birmingham.)
All parcels are shipped with UPS Express Saver (UK parcels are sent with standard option). A signature will be required when receiving your parcel. Deliveries of parcels are usually between 24hrs to 5 days depending on the country. Delays might occur due to the sanitary situation, customs checks or unexpected events. All parcels will have a tracking number to be stay updated.
It is the customer’s responsibility to check if the goods have arrived in good condition and are not damaged.
Customers are responsible for customs charges and taxes. Charges are variable, if you want to know more about your country’s policy or charges feel free to contact us before placing an order.
You will not be refunded if you forget, leave intentionally or abandon a package to customs. It is the customer’s responsability to deal with what is asked by the customs authorities.
In some cases, 3ml classic bottles might be shipped with a plastic stick applicator. You will find the glass applicator inside the box.